When you have to call a customer service line, where's your patience on a scale of 1-10? "Most people start at a nine or nine-and-a-half," says Amas Tenumah, who wrote a book called Waiting for ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Sick of spending hours trying to cancel your gym membership or get money back on a flight? A solution ...

Wouldn’t it be nice if every company made it as easy to cancel a subscription as it was to sign up? Of course, many don’t. It’s frustrating to call customer service lines that aren’t answered or get ...

Let's start with a user-friendly way to do things. Netflix makes it easy to cancel subscriptions at any time -- no questions asked. They even sort of brag about it in their official long-term business ...