SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox ...

AI Agents, also known as Agentic AI, seem to be the next major development in generative AI (Gen AI). Many of the players in unified communications, contact center and, more broadly, the foundation ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The next phase of agentic AI may just be evaluation and monitoring, as ...

Provar Ltd., the developer of test management for software Salesforce, today announced the release of Provar Manager, which will assist delivery teams by providing end-to-end testing automation and ...

Mike Ricciuti joined CNET in 1996. He is now CNET News' Boston-based executive editor and east coast bureau chief, serving as department editor for business technology and software covered by CNET ...

The past few months have seen tech companies, healthcare organizations, employee-benefits vendors and others toss their hat into a fast-growing market for "return-to-work" COVID-19 health-monitoring ...