The software enhances business decision management, predictive business service management and integration. In addition, IBM is debuting new products to help organizations drive smarter application ...

So what's next? What's next is what's next--the ability to forecast where events are heading, then make informed decisions based on that assessment. Predictive analytics, the scientific name for using ...

The next time you choose an emoticon to spice up a comment about a company, product or service online, know this: There's a chance that a software program is capturing the sentiment expressed by your ...