During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

British Gas customers have been complaining in their droves about problems with their smart meter, with one saying there was "something fishy going on". Another said they had been charged £13 in the ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

The era of smart meters is here, and the electricity department is rapidly rolling them out to every household. The biggest ...

Households equipped with smart meters could be entitled to automatic £40 payments each time they experience one of three specific issues, as new regulations take effect. However, Ofgem is still ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

Chameleon Technology has just become one of the first to provide a Virtual WAN (VWAN) solution to help resolve the problems ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. Save article Set as preferred ...