Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

I tested the best cloud phone systems hands-on, compared pricing, AI features, and real user feedback to help you pick the right one for your team.

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

IP telephony, while it promises to alter the way we use that hunk of plastic sitting on our desks, is still in search of its “killer app.” Consequently, changing perceptions about IP-based telephones ...

Internet-based telecom technology has come of age and is now providing businesses with quantifiable benefits. Its tax season and the accountants and partners at J.H. Cohn, the 13th biggest accounting ...

The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

Nortel Networks Corp. last week unveiled a new IP telephony (IPT) initiative that offers standard packages of hardware and software that promise to cut customers’ upfront costs by up to 30%. The IPT 1 ...

As businesses expand, they typically require a phone system capable of handling more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as ...

Voice AI agents have compelling enterprise use cases, but integrating them with existing telephony systems poses many challenges. Follow these tips. In the era of support apps and chatbots, telephony ...

Virtually all currently marketed IP telephony systems share a common design platform of server-based call control and distributed media gateways, but there still remain noticeable differences that ...

Voice services are much more complex than they appear, and changing out a telephone system is no exception. Voice services have, historically, had a high level of reliability. This has led many who ...